SalesForce & Zoho (CRM)

Customer relationship management (CRM) is all about managing the relationships you have with your customers—including potential customers. CRM combines business processes, people, and technology to achieve this single goal: getting and keeping satisfied customers. It's an overall strategy to help you learn more about your customers and their behavior so you can develop stronger, lasting relationships that will benefit both you and your customers. It’s very hard to run a successful business without a strong focus on CRM. After all, it’s all about the customer.

Salesforce
Successful CRM involves many different areas of your company, starting with sales, of course. But also various other customer-facing areas, like marketing and customer service. Salesforce.com offers a technology solution for all those areas… and more. With Salesforce CRM software as a service and our Force.com cloud computing platform, you can mind your customers and your budget at the same time (very important in today’s economy). Get up and running in 30 days with the world's most proven and loved CRM solution.

Zoho
A good CRM solution should not only be user-friendly, robust and help you keep customers from slipping through the cracks but should also be cost-effective. Zoho CRM is the other award-winning CRM that counts 'good price' as a feature. After all, why should you pay more when you have an opportunity to potentially save thousands of dollars?

The Microtechs offers On-Site and Remote Salesforce & Zoho training and technical support. We can train your staff so your company understands the system and has the ability to apply that knowledge in the field. From customization to technical support, we focus our attention on maximizing your ROI and creating a workflow that allows your employess to focus on what's really important - making sales!